Data Deletion Instructions

MyJelly App

If you connected a Facebook or Instagram account to MyJelly and want data associated with that connection deleted, you may request deletion at any time.

How to request deletion

1. Remove MyJelly from your connected Facebook apps under Facebook Settings > Apps and Websites.
2. Email support@myjelly.app with the subject Meta Data Deletion Request.
3. Include the email address associated with your MyJelly account and enough information for us to identify the connected Meta account.

What we delete

After we verify the request, we remove data associated with the Meta connection, including:

• Meta OAuth access tokens stored by MyJelly
• Meta catalog connection information
• Meta product feed registration information associated with the connected account
• Other MyJelly records directly linked to that Meta connection, subject to records we must retain for legal, security, fraud-prevention, or accounting purposes

Processing time

We will process verified deletion requests within 30 days and will confirm completion using the contact information provided with the request.